fbpx

Enjoy Life.

Have Fun.

Welcome to Your Ramsgate Leisure Centre

Welcome to

Ramsgate Leisure Centre.

Ramsgate Leisure Centre, Your Leisure, Classes, Gym, Swimming, Spa, Ramsgate, Kent, Fitness, Health, Beauty, Activities, fun for kids

Gavid Vickers

Indoor Leisure Manager

Following the Government announcement on 31 October, it is with regret that Your Leisure will again be shutting our doors to our members and customers. We will be closing the following facilities from midnight on Wednesday 4 November 2020.


Hartsdown Leisure Centre
(Including Hartsdown Gymnastic Centre and Your Feelgood Factory)
 
Ramsgate Leisure Centre
(Including Your Spa and Your Feelgood Factory)
 
Tides Leisure Centre
(including Deal Indoor Tennis Centre)
 
With the latest enforced lockdown arrangements lasting for a period of one month please find further details below on our reopening plan in December and how we intend to address memberships and course fees collected.

If you do have any queries in relation to the below information then please contact our customer support team on 03333 660 661 or email memberships@yourleisure.uk.com

We again ask that members and course students do not cancel their memberships with us as this will assist with restarting our facilities and the continuity of your membership and services provided.  We would appreciate your patience when contacting us due to the reduced level of team members that will be operational throughout this period.



Facility Re-Opening Plan:
We plan to reopen our facilities on Thursday 3 December.  Please see the information below.


Memberships:
  1. Memberships collected 15 October
Members who we collected payment from on the 15 October will have the November payment frozen and collection will re-start again in December (15 December 2020). 


  1. Membership collection 1 November
Members who we collected payment from on the 1 November will have their payment for December frozen/reduced to £0.00 and therefore the collection in November will cover your access to our services upon re-opening in December.



Online Activity Bookings:

As with our current procedure, all activities will be bookable online when we re-open. Our booking system will be suspended during the early part of closure but will become live from Wednesday 26 November in readiness for reopening on 3 December 2020.
Bookable activities will include the Gym, Group Ex, Feelgood Factory, Swimming, Spa Treatments, and Tennis.



Course Members (Swim School, Tennis & Gymnastics):

Unfortunately, with the latest government instructions, we will be suspending courses between Thursday 5 November, and Thursday 3 December. Those course members who had payment collected on 15 October will have their membership frozen during November with the next collection being reinstated from 15 December 2020.

All courses will therefore recommence on Thursday 3 December 2020 at the current time and day for each individual customer.
Course dates for the New Year (2021) will be released shortly with our Christmas break details.



Clubs:

Those clubs that have returned under our COVID-19 safe protocols will, unfortunately, be asked to inform their members that there will be no activities from Midnight Wednesday 3 November. We do, however, ask clubs to plan for returning to our facilities from Thursday 3 December 2020 based on your existing booking arrangement, post the first lockdown, and in accordance with the most up to date Covid-19 guidance for your sport.



General:

As you will no doubt be aware this situation is fluid and we will be contacting customers again during November to update you further.
From all the team at Your Leisure please stay safe and we very much look forward to welcoming you back in December.

Community Active Badge